AI chatbots and assistants for your business
A good chatbot does not answer just anything: it answers exactly the questions your customers and employees have. QubeLogix builds AI chatbots and assistants grounded in your own knowledge: on your website, in WhatsApp, or as an internal assistant for your documents.
What you get
Customer service chatbot
Answers recurring questions on your website or in WhatsApp around the clock and hands over to a human the moment it matters.
Internal knowledge assistant
Searches manuals, contracts, wikis and file shares. Your team asks in plain language and gets answers with sources attached.
Lead qualification
Captures inquiries in a structured way, asks the right follow-up questions and hands qualified contacts straight to your CRM.
Connected to your systems
CRM, ticketing, calendar or shop: the assistant reads and writes where your data already lives.
Answers from your knowledge, not from the internet
Technically, our chatbots use Retrieval Augmented Generation (RAG): the language model answers from your documents, website and systems rather than from its general knowledge. Every answer can be traced back to a source.
Just as important is what the bot does not do: it does not invent commitments, it states its limits when unsure, and it escalates defined cases to a human. We agree on these guardrails together before the bot ever talks to customers.
For data protection this means EU hosting where possible, data processing agreements with every provider, and the option to run models locally when your data must not leave the building.
Questions about AI Chatbots & Assistants
Questions about AI Chatbots & AssistantsDoes the chatbot make things up?
The risk can be tightly controlled: the bot answers only from your approved sources, links them in the answer, and says openly when it does not know something. Critical topics such as pricing or commitments are escalated to a human instead of guessed.
Which channels does it work on?
As a widget on your website, via WhatsApp Business, in Microsoft Teams or Slack for internal assistants, and via API inside your own apps. One bot can serve several channels at once.
What happens to the chat data?
Conversations are processed in line with GDPR: EU hosting where possible, a data processing agreement with every provider involved, and no use of your data to train third-party models. On request the language model runs entirely on your own infrastructure.
Can the bot work with our existing systems?
Yes. Through APIs the assistant reads and writes in your CRM, ticketing system, shop or calendar. Where no official API exists, we build a suitable connection.